Hotel / Hospitality Cleaning Services
Cleanliness is an important driver of customer satisfaction in hotels and resorts. A cleaned and well-kept hotel increases the likelihood that customers will choose your hotel again and recommend it to others. Cleanliness is the primary factor guests consider when forming their opinion of your hotel or resort. If the property is not as clean as they expect or desire, they likely won’t revisit.
Our cleaning services consists of an expert cleaning and management team dedicated to the needs of the hospitality industry. Our reliable and trusted source of professional cleaning and staffing services helps top hotel brands across the country to maintain their image through extraordinary levels of cleanliness and superior service to uphold the highest standards of quality. This commitment to quality helps to drive customer satisfaction and brand loyalty. From guest contact areas like lobbies, pre-function space, spas, and fitness centers, to commercial kitchens and beyond, we have the expertise to handle it all.
We work across hospitality sectors such as:
Casinos
Spa and Recreation Centres
Convention Centres
Hotels and Resorts and AirBnB’s
Restaurants
Country Clubs
The quality of the work that we provide in cleaning has a direct impact on a guests’ impression of your property and their overall satisfaction level. We have highly-skilled housekeeping staff who stand ready to exceed the expectations of you and your guests. Because no two properties are alike, our cleaning programs are fully customisable to suit your needs.
Types of Cleaning Services
General Housekeeping
Our teams of professional cleaners are well-trained using superb cleaning techniques to make any area spotless. In large hotels or even in short term property rentals we have teams of cleaners who can help you. Our general housekeeping services will make sure every room is thoroughly cleaned and leaves your guests smiling. From simple to complicated cleaning services, you can entrust them to Oz City Cleaners. Our services include but are not limited to the following:
Emptying of rubbish bins
General office cleaning
Hard floor sweeping and mopping
Bathroom and toilet cleaning and sanitising
Cleaning frequent touch points
Anti-bacterial cleaning
Surface dusting
Window cleaning
Maid service
Laundry service